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Voip - Voice Over IP and Business: Is It For You?

By: Andrew Kelly

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VoIP allows users to make phone calls using their high-speed

Internet connection. This translates into free, or very low

cost long-distance calling. Because VoIP uses the power of

the Internet, traditional phone companies are left

completely out of the loop. Of course, now that the idea of

VoIP is catching on more and more, traditional phone

companies are developing and offering their own VoIP options

so as not to be left out. From the consumer's point of view,

this competition is keeping options open and pricing low.

For businesses, this is particularly good news, since many

VoIP providers will want the business of business--this is a

huge market, which providers are aware, of, so the savvy

businessperson will take advantage of this, conduct thorough

research, and seek out the best possible option to meet the

company's needs.

What are the Pros to Using VoIP?

Cost is a number one factor. If your business does a high

volume of long distance calling, this can be an extremely

affordable way to go. Another positive is that the future of

long distance calling is VoIP. As time passes, more and more

options will be available and the market will become even

more competitive. It is also easy to use, although a

business set-up will be more complicated than a home set-up.

What are the Cons?

One disadvantage that many users report is that there tends

to be an "echo" when using VoIP. How much of a disadvantage

this is may depend on the user. There can also be a slight

lag at the beginning of the conversation.

Another potential disadvantage is that the technology is

fairly new. As VoIP becomes standard, improvements will take

place. In the meantime, it is up to each business to

determine if this is a way to go.

Also, because VoIP operates through your Internet

connection, should you lose Internet service for whatever

reason or power, you will not have phone access until the

service or power is restored.

Is VoIP Right for my Business?

As with any business decision, you should examine your needs

and available services before making a purchasing decision.

VoIP may produce substantial savings, but it could also

produce substantial headaches. Whether or not your company

can navigate potential glitches with minimal interruption is

something you need to determine. Many traditional service

providers offer competitive pricing, and the security of the

existing structure may not be worth the potential problems

with VoIP. It is also necessary to price and compare the

technical requirements; will your existing structure support

VoIP, or will the investment in technology offset the

potential savings?

VoIP Business Options

On the bright side, because VoIP is a growing service, many

companies provide business solutions and the offers and

pricing are competitive. One thing to consider as you

compare options is contract terms. Because the technology is

expanding, it is wise to avoid any long- term contract, as a

better option may come along in the meantime. A variety of

companies offer business solutions. The following list is

just a few:

• Sprint:


http://www.sprint.com/business/products/categories/voip.jsp

• Lingo:


http://www.lingo.com/voip/business/unlimited_internet_phone_

service.jsp

• Quest:


http://www.qwest.com/largebusiness/products/voip/

• Pipex: http://www.pipex.net/products/voip/

How to Get Set Up for VoIP The technology required will

depend on the service you choose. There are three types of

VoIP methods.

• ATA stands for analog telephone adaptor. It connects

to your computer or Internet connection and uses regular

phone.

• IP phones are special phones that look like

traditional phones, but they connect with an Ethernet

connector.

• Computer-to-computer is an easy way to use VoIP and

long distance calls are free; you only pay for the software.

While this method can work in a business setting, it may not

be the best solution, even though it is very cost effective.

VoIP requires a high-speed Internet connection, and for

business purposes, your set-up needs to be able to handle

the additional use that VoIP incurs. Essentially, there is

no "one size fits all" set-up guide for business VoIP

options. The service you choose and your company's

individual requirements will determine what you will need.

Andrew Kelly is a Technology Consultant who helps keep businesses at the leading edge of technology.

For more great tips and resources on everything VoIP visit:

VoIP Solutions For Your Business

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