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Ten PC Tips for Communicating with a Diverse Audience

By: Simma Lieberman

Article Word Count: 499 words  [Comments (0)]
Total Views: 72 Views





By learning to speak to a diverse audience, you can broaden your


client base transfer the learning to more people. We need to be


more "PC". Were not talking "political correctness", were


talking "Positively Conscious", of who is in our audience and


understanding how to make people feel included. The more people


feel included, the more they will listen to you, use your


information and come back for more. If you offend people they


will shut down and you will lose them.











1) Use words that include rather than exclude. While some women


don't mind being called ladies, in a professional setting the


word women is more appropriate. Be "positively conscious" of


pronouns when discussing hypothetical cases. I have been inn


workshops where the facilitator spoke as though all managers


were "he" and all administrative support were "she". Metaphors


are very effective. Remember to mix them. Don't use only sports


metaphors. Have a balance. In Europe when they think of football


they think of soccer. Be aware that people have different


abilities. Instead of telling everyone to stand, you might say


everyone who is able please stand, and have a way for others to


participate in the exercise.











2) Learn the demographics of the audience before your


presentation, and prepare.











3) Do not assume everyone shares your religious beliefs.











4) Look at everyone in the audience and smile at them. Speakers


can have a tendency to visually relate to people who look more


like them. Assume everyone wants to be valued.











5) Do not use humor that puts down any particular group. If you


are not sure, get feedback from others.











6) Examine your assumptions about people who are different than


you. Be open to letting go of those assumptions.











7) Do not be afraid to ask for the correct pronunciation of


someone's name.











8) If someone has an accent and you can't understand them, ask


them to repeat what they said slowly, because what they are


saying is important to you.











9) Use methodology in your presentations to accommodate


different learning styles. Visual Auditory Kinesthetic











10) Be comfortable with silence. In some cultures that can mean


respect and attention. Be comfortable with direct interaction.


In some cultures that can mean respect and attention. Be


comfortable with saying, "I don't know."








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