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Drishti provide call center coftware & enterprise communications applications in PhilippinesBy: Vijay SharmaArticle Word Count: 335 words [Comments (0)] Total Views: 26 Views |
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Drishti Soft brings to you highly sophisticated Communications Solutions that empower organizations to dynamically and effectively manage: Business Processes Customer Interactions Workforce and Service Levels The Contact Center Communication solutions by Drishti are based on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a service) platforms. The Research & Development team of Drishti brings to you cutting-edge technology solutions to add value to your businesses and pave way for a well-structure communication channels including Voice, Email, SMS, Messaging, Video and Fax. Our communication suites are customizable and can be integrated with most third party applications making them highly futuristic. Drishti Advanced Communication Exchange – DACX Drishti's award-winning flagship offering - DACX Contact Center Suite is an advanced communication solution. It has won laurels and tasted a huge success in Philippines and across the globe. Since its inception in September, 2005, DACX has been a preferred communications suite for comprehensive inbound and outbound capabilities. It has become the uncrowned leader in the Small and Medium Enterprises (SME) segment of call centers in Philippines and India. Numerous contact centers and enterprises in Philippines and other parts of Asia Pacific have switched to DACX Contact Center Suite to increase their productivity, customer satisfaction, and of course, revenues. DACX Ameyo A step further in next generation communication solutions – DACX Ameyo is an all-in-one communication suite. The technological innovation DACX Ameyo makes it ideal for Contact Centers who want to shed off the legacy communication systems and turn to cutting-edge solutions. DACX Ameyo empowers Call Centers to dynamically manage their workforce, departments, customers, processes and performance parameters. The SOA & SaaS platform architecture of DACX Ameyo renders flexibility, scalability and reliability to the enterprise deploying it. Author InfoVisit: Predictive Dialeror Call Center Software Grab this articles
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