Benefits of VoIP

You may not have considered it but there are many benefits that businesses can achieve by utilising data networks to carry their voice traffic (VoIP). By marrying this voice traffic with data traffic (IP Telephony) it becomes even more powerful.

Here are a few examples;

Cheaper Phone Calls - as your utilising existing data networks


Simpler Infrastructure - one set of CAT5 cables


Scalable - simply extend the existing data network


Reduced Operating Costs - converged system is simpler to manage


Enhanced Customer Service - "Click to Talk" web services and easy role out application like call centres


Flexibility - Remote or home workers can work as if in the office

Its fair to say that most people focus on the costs savings but in most cases the business improvements far out way the costs savings.

For example if your business operated from multiple sites it would be possible to have a single centralised system located at one site, with optimal staffing resources to operate, manage and support. No need to have 3 receptionists when one will do!

Say you had staff that wanted to work from home or from a remote office. With this technology it would be easy to give them the look and feel of being in the office and the transparency that their co-workers and customers enjoy.

Rolling out a distributed business application such as a contact centre or call centre is much easier and more robust.

But....its not that simple to get right!

You must consider;

Quality of Service - across the data network


Reliability – Think when did your LAN / telephone system last fail?


Security - May increase exposure to data and voice


Support - Which department is now responsible - training?

With the latest handsets it is possible for them to act like a PC with their own IP address and with the right handsets they can even run XML applications cutting down the need for unnecessary PC's etc.

To get it right requires the right planning and foresight to make sure that your systems will grow and deliver the maximum benefit with the minimum risk.

http://ezinearticles.com/members/mem_pics/Nicholas-Windley_7159.jpg" border="0" alt="EzineArticles Expert Author Nicholas Windley">

Copyright 2005 Nicholas Windley

About The Author

Nicholas Windley is a strategic ICT consultant with Comz4Biz and business owner.

Business Phone Systems : Comz4Biz Mercia


Telephone System Education Zone


Voice Over IP (VoIP) Education Zone

nic.windley@comz4biz.com

Grab this articles

<h1>Benefits of VoIP</h1><p> <p>You may not have considered it but there are many benefits that businesses can achieve by utilising data networks to carry their voice traffic (VoIP). By marrying this voice traffic with data traffic (IP Telephony) it becomes even more powerful.</p><p>Here are a few examples;</p><p>Cheaper Phone Calls - as your utilising existing data networks<br><br /><br /> Simpler Infrastructure - one set of CAT5 cables<br><br /><br /> Scalable - simply extend the existing data network<br><br /><br /> Reduced Operating Costs - converged system is simpler to manage<br><br /><br /> Enhanced Customer Service - "Click to Talk" web services and easy role out application like call centres<br><br /><br /> Flexibility - Remote or home workers can work as if in the office</p><p>Its fair to say that most people focus on the costs savings but in most cases the business improvements far out way the costs savings.</p><p>For example if your business operated from multiple sites it would be possible to have a single centralised system located at one site, with optimal staffing resources to operate, manage and support. No need to have 3 receptionists when one will do!</p><p>Say you had staff that wanted to work from home or from a remote office. With this technology it would be easy to give them the look and feel of being in the office and the transparency that their co-workers and customers enjoy.</p><p>Rolling out a distributed business application such as a contact centre or call centre is much easier and more robust.</p><p>But....its not that simple to get right!</p><p>You must consider;</p><p>Quality of Service - across the data network<br><br /><br /> Reliability – Think when did your LAN / telephone system last fail?<br><br /><br /> Security - May increase exposure to data and voice<br><br /><br /> Support - Which department is now responsible - training?</p><p>With the latest handsets it is possible for them to act like a PC with their own IP address and with the right handsets they can even run XML applications cutting down the need for unnecessary PC's etc.</p><p>To get it right requires the right planning and foresight to make sure that your systems will grow and deliver the maximum benefit with the minimum risk.</p><div style="float: left; padding: 0px; margin: 0px; border-width: 1px 1px 1px 1px; border-style: solid; border-color: white; background-color: white"><img height="60" width="45" src="<a href="http://ezinearticles.com/members/mem_pics/Nicholas-Windley_7159.jpg" target="bago">http://ezinearticles.com/members/mem_pics/Nicholas-Windley_7159.jpg</a>" border="0" alt="EzineArticles Expert Author Nicholas Windley"></div><p>Copyright 2005 Nicholas Windley</p><p>About The Author</p><p>Nicholas Windley is a strategic ICT consultant with Comz4Biz and business owner.</p><p>Business Phone Systems : Comz4Biz Mercia<br><br /><br /> Telephone System Education Zone<br><br /><br /> Voice Over IP (VoIP) Education Zone</p><p><a href="mailto:nic.windley@comz4biz.com" target="bago">nic.windley@comz4biz.com</a></p> More <a href="http://www.articlesroom.com">free articles</a> from <a href="http://www.articlesroom.com">http://www.articlesroom.com</a>

Related articles

• Factors To Consider When You Get A Mortgage
• Bypass the Legal Hassles with Dallas DWI Attorney
• Understanding the role of the Auburn DUI attorney
• Questions that you need to ask the Alabama DUI lawyer before you hire them
• Hire the Best DUI Attorney Birmingham
• Drench in the Regal Ambiance with Portugal Holiday Packages
• Been in an accident? Get the compensation you deserve
• Mistakes you must avoid while hiring a Mobile DUI attorney
• Facts about Tuscaloosa DUI Attorney you should be aware of
• Who Else Wants Backlinking For A Good Domain?
• Custom Essay Writing - Not An Issue Anymore!
• Why Irvine Homes keep their value
• Well-Liked Kinds Of Mortgage
• How To Buy Term Papers Online?
• Long-Term Gains At Home Financial Loans
• Is Your Dog Really Pool Safe?
• Car insurance quotes comparison – Things that can help me in getting the discounted car insurance rates
• Online car insurance comparison
• Uncontested Divorce Proceedings in Atlanta
• Finding an Atlanta Divorce Lawyer
• Long-Term Increases From Home Loans
• The Different Kinds of Traffic Advisors You Can Choose from
• Atlanta Divorce Attorney
• Why Online Dating Does Not Work
• Important Functions of Police Siren Lights

Newest Articles

• Reviews on Different Business Catalog Printing Process
• Selling Your Experience
• Where Cable Lighting Should Be Used?
• Level Up Your Business Cards A Notch Higher
• Pedaling to wash clothes
• Basic Adventure Travel Check List
• eConn Resume Processing Solution only at $249
• Advanced Kiosk Systems to Compact Tough Conditions
• Freestanding Fire Pits: Now for Entertainment and Grilling
• How to Keep Your Fire Pit Handy for Winter Use
• Mr. Ashok Mahindru
• Propecia Prescription To Give Your Hair Grow Back
• Audemars Piguet Replica Watches-A Much Better Quality At Fashion-replica.com
• Choose the best elitemakeup foundation
• Hublot Replica Watch -The preferred Christmas gift at the highest levels
• Pass a Drag Test: Pass a Social Responsibility
• Tag Heuer Replica At Fashion-replica.com – The Best Gifts For Christmas
• Passing a Drag Test Is the First Step
• You May Run but You Can not Hide From a Drug Test
• Event management and advertising services from Infra Design
• Utah Ski Resort Real Estate And Lodging Snow Basin And Powder
• Drugs in the Field of Sports
• Do Your Kid pass a Drug Test?
• Get that Catalog Printing Right
• Understand Exactly What Your Business Has to Offer

Most Popular Articles

• 12 Golden rules for every Dog owner
• 17 Tips That'll Safeguard You and Your Family From Dog Bites
• 14 Tips for Crate Training Your New Puppy
• 3 Simple Steps For A Healthier Dog
• 3 Tips For Dealing With Dog Emergencies
• Generating a positive ROI from PPC
• Search Engine Promotion - your options explained
• Submit site to announce it to the world!
• Exercise Bikes – How Far They Have Come
• Mortgage Equity Loans With Multiple Benefits
• Javascript Basics 01
• Home Equity Online Loans become more popular
• What Does Your Body Language Tell?
• Let Your Business Grow By Invoice discounting in the UK
• Uncommon Facts / Rules of English Language
• Misunderstandings Due To Accents
• Diabetes and Your Eyesight
• How to Prevent Online Identity Theft
• Learn to Speak Basic Chinese (Mandarin) Words and Phrases
• Pancreas Transplants - A Solution For Type 1 Diabetes Sufferers?
• Learn Korean: Part 1 - Asian Languages and Language Families
• Tips To Learn English
• Learn Korean: Part 2 - Social Status in Culture
• IELTS: Facts Not Many People Know
• Aphasia: The Cruelest Language Barrier