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1. Phone Tips To Get Things Done: Professional Phone SkillsBy: John Robertson

It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with.


2. Sales Therapy 101: Breaking Your Fear of Cold CallingBy: Ari Galper

Almost every day, visitors to my Unlock The Gameâ„¢ website click on my live instant-messenger chat button, which invites them to "Ask Ari a selling question.


3. Closing That Big Sale With Conference CallingBy: Aaron Siegel

So you’re in business.


4. Control Your Sales Calls From The StartBy: Shamus Brown

Sales calls that you control are what all salespeople want.


5. 3 Simple Rules For Your Next Sales CallBy: Shamus Brown

The other day I received a call from a telemarketer selling a website "starter kit" for small businesses.


6. Get Instant Rapport On Sales Cold CallsBy: Shamus Brown

Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion.

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